How many hours do your teams lose each week chasing down approvals, rewriting reports, or re-entering the same data in three different systems?
Fifty-nine percent of fleet managers say paperwork and forms processing is one of their biggest operational challenges.
If your forms are just collecting information, they’re not helping you run a smarter operation — they’re slowing it down.
ZenduIT’s latest Forms update flips that model. These aren’t just digital checklists — they’re trigger-based, conditional, and action-ready workflows built directly into the ZenduONE ecosystem.
Now, a driver submitting a defect can trigger a service request. A safety form can notify a supervisor instantly. And conditional logic ensures no one sees a single field they don’t need to fill out.
Because your team doesn’t have time for paperwork. They’ve got work to do.
What’s New in Forms
Old forms collect information. New forms move information — to the right people, at the right time, with the right context.
ZenduIT’s latest Forms update turns static paperwork into a live part of your workflow. It’s designed to reduce manual effort, prevent bottlenecks, and finally put an end to the endless back-and-forth that slows down operations.
Here’s what’s new — and what it fixes.
1. Conditional Fields: Smarter Forms, Fewer Mistakes
Ever seen a form with 50 fields that only needed 5?
Now you can show or hide form questions based on previous answers. That means no more overwhelming drivers with irrelevant inputs or risking missed details.
Example: Only show Fuel Station Name if the driver selects Non-Network Provider.
This keeps forms short, relevant, and easy to complete — without needing different forms for every scenario.
2. Supervisor Approvals: Add Oversight Without Adding Friction
Need a manager to review a safety incident before it’s logged? Want someone to double-check a report before it goes to maintenance?
You can now assign a supervisor to approve form submissions before they’re finalized. Admins also have the ability to edit forms when needed.
If no supervisor is assigned, the form still goes through — so you get accountability without blocking progress.
3. Automated Notifications: Don’t Wait for Someone to Check Their Inbox
Most delays happen because the right person didn’t know something was submitted.
Every form can now trigger real-time alerts through email or SMS. You decide who gets notified — supervisors, dispatch, safety, maintenance, or all of the above.
- Dispatch gets notified of missed pickups
- Safety teams are looped in when an incident is logged
- Maintenance knows about defects before the vehicle returns to the yard
It’s fast, reliable, and one less thing to follow up on.
4. Pre-Built DVIR and Safety Forms: Start Fast, Customize Later
No need to build from scratch.
The Forms module now includes plug-and-play DVIR and safety form templates. These include:
- Photo capture and custom remarks for each defect
- Automatic creation of service requests from driver submissions
- Editable fields to match your inspection standards
Use them as-is or tailor them to your workflows — no dev work required.
Where Smart Forms Make a Real Difference
These aren’t theoretical features — they’re built for how your teams already work. Across industries, ZenduIT Forms is helping fleets eliminate delays, reduce admin burden, and stay compliant — all without adding complexity. Here’s how the latest updates solve real problems fleet managers deal with every day.
Transportation & Logistics
In long-haul and regional logistics, a single missed DVIR or late repair can snowball into a domino effect — missed deliveries, driver delays, and customer penalties.
- Conditional DVIR fields let drivers skip irrelevant sections and focus only on the components that matter for that specific vehicle
- Supervisor approvals give ops managers a real-time safety net to validate inspections and defect reports
- Maintenance notifications are triggered instantly when a defect is logged — no more waiting for someone to review submissions at the end of the day
For fleet managers balancing tight margins and strict SLAs, this reduces unplanned downtime, improves inspection accuracy, and helps avoid service-level penalties — all while keeping compliance audit-ready without the paperwork pileup.
Construction & Field Services
Construction fleets face constantly changing job sites, rotating crews, and tight project deadlines. Poorly tracked inspections or missed equipment issues often lead to expensive standstills and insurance claims.
- Conditional logic ensures operators only see inspection fields relevant to the equipment they’re assigned that day — from skid steers to cranes
- Approval flows allow site supervisors to catch errors or incomplete submissions before they’re logged
- SMS alerts immediately inform safety managers when a hazard is flagged or a piece of equipment is pulled out of service
These updates reduce tool downtime, improve site accountability, and help managers avoid project delays caused by unclear equipment status or misreported inspections. It also cuts the finger-pointing when incidents occur — everything is documented, reviewed, and timestamped.
Utilities & Energy
For utility and energy fleets, the job is mobile, high-risk, and tightly regulated. Field crews can’t afford to submit generic forms or wait for desktop follow-ups when dealing with inspections, outages, or asset failures.
- Dynamic field logic changes based on location, asset type, or fault severity, so crews only see what’s relevant for their task
- Triggered tasks push the right form to the right technician automatically when an exception is logged
- Instant email alerts get supervisors and safety officers looped in on critical submissions while crews are still on-site
For operations managers, this shortens response time, reduces miscommunication during outages, and ensures that safety documentation is captured in the field — not recreated from memory back at HQ.
Waste & Municipal Fleets
Waste collection and municipal fleets deal with high-volume, repetitive routes — and rely heavily on driver-reported issues to maintain vehicles and service quality. The challenge is getting that info fast, clean, and into the right hands.
- DVIRs with defect capture automatically trigger maintenance work orders the moment a defect is logged
- Supervisor approvals allow fleet leads to verify incidents or service interruptions before escalation
- Real-time notifications help dispatch respond to missed pickups, bin damage, or mechanical issues before the route falls behind
With tighter budgets and rising citizen service expectations, these workflows reduce repeat calls, speed up field response, and help extend vehicle lifespans — all while maintaining full documentation for internal or city audits.
How It All Comes Together
Forms aren’t just forms anymore — they’re part of your operational engine.
With conditional logic, supervisor workflows, and real-time alerts, ZenduIT Forms shifts your process from manual and reactive to automated and proactive. Instead of waiting for paperwork to get passed around or lost in a backlog, information moves instantly to the people who need it — whether that’s safety, dispatch, or maintenance.
And because it’s fully embedded in the ZenduONE platform, it’s not another tool your team has to learn — it’s part of the workflow they already know.
The result? Less time spent chasing down reports. Fewer delays in field response. Fewer missed defects, audit gaps, or last-minute fire drills.
When your forms are doing the heavy lifting, your fleet can focus on what really matters — keeping vehicles running, teams safe, and operations on time.
Ready to Get More Out of Every Submission?
ZenduIT Forms is ready to go — already installed in your ZenduONE platform. All that’s left is to put it to work.
